April 29 Update

We’re happy to report that there are no signs of COVID-19 in or around Emmanuel Home.  We are thankful that we can continue to share this positive news!

Somehow, in a strange and unwelcome manner, the new way of going about our days here feels normal.  I don’t like it.   While it’s good to report that things remain status quo, this whole way of life is completely unnatural for us.  We should be hosting our family members and friends and celebrating the warm weather. We should be propping the doors open and inviting everyone in.  We should also be gathering as a community around those who are grieving lost loved ones, as the feelings of distance and rules only amplifies the sense of loss.  These are anything but normal times.

Thank you for your ongoing support and assistance in this battle.  You can rest assured that our staff are not only taking care of themselves so that they can safely come to work, but that your family members are in great hands.  The staff will never replace you, but they’re doing their best!  It’s inspiring to see how hard they are working, how determined they are to fill the gaps, and their willingness to take on whatever needs to be done.

There have been many stories and discussions about what is acceptable practice and what is not.   I know of an incident from a fellow seniors’ home where a resident reported a fellow resident and their family for meeting in the parking lot and visiting.  The visiting resident & family received a written warning of the potential $1,000 fine and the seniors’ home received a written warning of the potential $100,000 fine.   The rules are there for a reason, and we don’t wish those fines on anyone.  As an industry, we’ve put out the call for clear and direct communication from Dr. Hinshaw’s office about the boundaries and what is acceptable practice, including outside the physical walls and in places such as the parking lot.  We appreciate your patience as we wade through this all.

As the buzz grows in our province to ‘reopen’, we’re encouraged that there might be light at the end of the tunnel.  However, we also need to be real and accept the fact that we will be one of the last places/industries that will reopen.  We’re in this for the long haul, and it’s for the good of our entire resident community.   Every missed visit and hug is a loss, and I want to acknowledge that directly.  We understand.  Please remain vigilant in keeping your distance until there is direction otherwise.  Please be gracious if a staff member steps into a discussion or conversation to break it up.  If you’re frustrated, please call or email me directly.

Ultimately, we continue to look to the Lord for His provision and guidance.  He’s in control.  While we may not always understand the process, we do understand His love and power.

Please do not hesitate to reach out if you have questions or concerns, we’re all in this together!