May 8 Update


As another week is ending, it’s great to report that there has been no change and there is no sign of COVID-19 in and around Emmanuel Home.

I want to thank everyone, both residents and their families, for their continued vigilance and understanding.  This new normal is difficult to adopt as it goes against our natural longing for close community and relationships.

The supervised outdoor visits began this week, and I’m pleased to report that it has gone very well so far.  There are three areas set up with chairs spaced apart appropriately, and we are cleaning the chairs in between each visit.  Thank you for taking the opportunity to visit, but also following the guidelines!

While positive news is a great thing, I do want to emphasize to everyone that this is not going to be over soon.  I know that some of you are tired of the rules, the messaging, and the reminders.  Believe me when I say it…we are too!   But, it’s so important to keep the right perspective.  The pain of separation and physical space is real, but it’s not as difficult as the fight will be if COVID-19 does get into Emmanuel Home.  The reality is that things could change here in an instant, regardless of how sharp we all are.  That’s just the nature of COVID-19, and vigilance and sustained focus is key.

Please keep the following in mind:

  • The Public Health orders remain in effect indefinitely.
    • Note:  The rules and restrictions that may seem frustrating and suffocating are all intended to protect our residents and your family members.  The rules also come from strict guidelines from Dr. Hinshaw’s office, so please do your best to refrain from giving staff a hard time about what may seem to be Emmanuel Home just being difficult.
  • Interactions must remain at least 2 meters apart.
  • Outdoor visits are limited to groups of 3, including the resident(s). One visitor must be the designated essential visitor, and the other person must be from the same household. All visitors must be masked.
  • Residents are still strongly encouraged to limit their interactions and efforts to essential activities.  Please refrain from anything extra, to help mitigate any potential risks and exposure.  We’re all in this together.

We have also decided to re-open the visitor ‘booth’ in the West Wing entrance, where the visit will be indoors, with its own separate entrance, and there is plexiglass between the visitor and the resident.  The booth is cleaned between each visit, and appointments are scheduled.  There can be no more than 2 visitors in the booth, as well. Please call Reception (780-478-2051) to book your appointment.

As Mother’s Day weekend is upon us, we anticipate an increase in requested visits and deliveries.  We have staff on hand to supervise, and with your cooperation we think we will be able to manage.

Thank you for your cooperation and understanding in this all.  Our days consist of frequent updates and regulations from the Chief Medical Officer of Health (CMOH), conference calls with Continuing Care operators across the province, Alberta Health Services and Occupational Health & Safety (OH&S) requests for status updates, and daily interactions with so many of our stakeholders.  Staff continue to juggle the new expectations as they take on each day, and we should all be proud of their work so far!

Please do not hesitate to reach out if you have any questions.